Frequently Asked Questions

Most merchants can have their app ready in under an hour. The initial Shopify sync takes 1-5 minutes depending on your catalog size. Customizing your app with our drag-and-drop builder is quick and intuitive. The app store review process (Apple/Google) typically takes 1-3 days.

No coding skills required! Cartaisy is designed for non-technical users. Our visual App Builder lets you customize your app with drag-and-drop components. You can add carousels, banners, collection grids, and more without writing a single line of code.

We offer several pricing tiers starting at $49/month for small stores. Our Growth plan at $99/month is popular for growing businesses, and we have Pro ($199/month) and Enterprise ($499/month) plans for larger operations. All plans include a 14-day free trial.

Absolutely! You can customize colors, fonts, logos, and the entire home screen layout. Add hero banners, product carousels, collection grids, promotional banners, and more. Your app will match your brand identity perfectly.

Push notifications let you send messages directly to your customers' phones. You can create campaigns for sales, new arrivals, abandoned carts, and more. Segment your audience based on behavior, purchase history, or custom criteria. Track open rates and conversions in your dashboard.

Yes! Once you connect your Shopify store, all products, collections, variants, and images sync automatically. We use webhooks to keep everything updated in real-time. When you add or modify products in Shopify, changes appear in your app instantly.

Yes, native payment methods are supported on our Growth plan and above. Customers can check out with Apple Pay on iOS and Google Pay on Android, making purchases faster and easier.

Yes! Our Pro and Enterprise plans include team management features. Invite team members with different roles (admin, editor, viewer) and control what each person can access and modify.

If you cancel, your app will remain live until the end of your billing period. After that, the app will become inactive. Your data is retained for 30 days in case you want to reactivate. You can export your data at any time.

Yes! We handle most of the technical requirements for app store submission. Our team will guide you through the process, help prepare screenshots and descriptions, and ensure your app meets Apple and Google's guidelines.